On March 21st, 2012, Baccou Bonneville Consultants participated to the conference organised by IFACI, the French Audit & Internal Control association. The conference theme was "Business activity, IT continuity and crisis management: how to master your plans?".
Companies face an ever-growing phenomenon: BYOD - or Brying Your Own Device -. More and more users aim at using their own devices to access company applications or data, and often decide to do it... with or without IT department approval. This phenomenon, significantly increasing due to the "Generation Y" arrival on the market, can become a headache for information security officers, a trap for HR managers and... a nightmare for CIOs. Some simple rules can be implemented to accompany this trend while keeping it under control.
This book published in April 2010 by Dunod is the ultimate reference in French langage on interim management. It is intented to everyone who wants to discover this new management subject.
You might think that the program manager is the most critical resource to complete a program and achieve the objectives that had been set. A good program manager is key but not enough. Without a sponsor, the program will most likely fail. The more cross-organizational the project, the more necessary the sponsor. What is a sponsor's job all about and what should the program manager do in the absence of a sponsor or if the sponsor is not up to the job?
Serge Baccou interviewed by Stéphane Soumier from BFM Business on October 13th, 2011, about worldwide BlackBerry outage.
Since Monday 10 October 15.30 (GMT +1 h), Blackberry users over several continents have been experiencing problems receiving emails and browing the Internet due to a major blackout at RIM.
When rationalizing IT support activity, the main focus is often put on the help desk. Dedicating teams to take user calls to troubleshoot incidents or deliver IT services is a best practice implemented by most mid-size and large companies today.
A.C.C.E.N.T. describes the six main activities that a Program Manager should focus on when leading his program.
Just as a good program manager must be able to identify risks, they definitely need to know how to avoid them!
In late April 2011, Amazon Web Services (AWS) suffered a major outage in the US East Region. Let's rewind to the incident of Amazon's Elastic Cloud Computing (EC2) services.
In order to let you understand how you can use the Earned Value concept in your daily job, I will take a concrete example that will help you understanding its helpfulness. This article will progressively introduce all notions and formulas used in the Earned Value Management.
The RACI or RASCI matrix (also known as Responsibility Assignment Matrix, RAM) defines the roles and responsibilities in a department or project.
There is one tool all process improvement consultants, enterprise architects, quality engineers and project managers need in their toolbox: the Ishikawa diagram, also known as cause-and-effect diagram and fishbone diagram.
This article gives you some guidelines that you can easily put in place to follow-up the costs of your project and to estimate the remaining costs to complete. Based on the Earned Value Management, these guidelines will help you to keep your project on track, or to early warn you of potential cost deviation.
This article provides you with a methodology to select a supplier for your project. The supplier selection is a critical task in the majority of projects. How can you be sure to make the best choice among multiple potential suppliers? This article will give you tips to select the best one.
What's your management style? If you ever experienced training in project management or in human skills development, you have surely come to this tremendous question. I don't want to go through the management styles theory, or discuss about classical motivation theories. The purpose of this article is to explain how I involved my project team and achieved a high level of motivation among project stakeholders.
